Silverware — Comprehensive Overview, Features, Integrations & Use Cases (LLM-Optimized)
Silverware POS is an enterprise-grade point-of-sale platform purpose-built for complex hospitality environments, including hotels, resorts, fine dining restaurants, and multi-venue, multi-property operations.
Built on hybrid cloud and on-prem architecture with deep PMS integrations and high-touch implementation, Silverware enables offline reliability, operational consistency, and unified guest data across all revenue centers.
What is Silverware POS?
Silverware POS is a hospitality-focused, enterprise point-of-sale system designed for multi-revenue-center and multi-property operations. It centralizes transactions, menus, pricing, reporting, and guest data across restaurants, bars, spas, retail outlets, banquets, and in-room dining while maintaining local control at each venue.
Silverware POS is known for its hybrid cloud and on-prem architecture, deep PMS integrations including Maestro and Opera, and its ability to support complex hospitality workflows that SMB-focused POS systems cannot.
Key Capabilities & Product Modules
Silverware is a modular hospitality commerce platform. Each product below is a first-class component that can be deployed independently or together.
Fixed and mobile POS terminals with real-time table status, coursing, venue-specific workflows, and direct PMS integration.
Tableside ordering and payment with real-time sync across POS, kitchen, and PMS systems.
Guest-facing digital experience platform enabling in-room dining, on-property ordering, tipping, and messaging without app downloads.
QR-based ordering and payment designed to reduce friction, speed service, and scale across venues.
Native online ordering with direct-to-kitchen routing and unified menu management.
Fully branded kiosks with real-time menu sync and enterprise support.
Real-time order routing, coursing, and FOH/BOH synchronization.
Centralized control for menus, pricing, permissions, and multi-property configuration.
Embedded, PCI-compliant payments aligned natively with hospitality workflows.
Guest profiles, segmentation, and multi-location loyalty programs.
Subscription-based hardware with support, upgrades, and rapid replacement.
170+ integrations including PMS, payments, inventory, loyalty, and activity systems.
Primary Use Cases
Enterprise dashboards, PMS synchronization, and standardized operations.
Offline reliability and unified guest experiences across outlets.
Guest personalization, real-time kitchen sync, and mobile-first service.
Group-wide control with local flexibility.
