Turn your data
into dollars.
Real-time reporting that speaks the language of your business. With the Heartbeat Dashboard, you get instant insights, smarter decisions, and tighter control over every shift.
Insights that confirm your instincts.
You know what great service looks like. The Heartbeat Dashboard makes it measurable. This is your command center for everything from labor to spend to inventory trends.
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Plug and Play Integration
Heartbeat syncs directly with your Silverware POS, no manual uploads, no double entry, just real-time data.
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Clear, Custom Reports
Build the views that matter most—sales trends, staff output, inventory, check averages. All signal, no filler.
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Staff Productivity Simplified
Track labor costs by user, see shift performance by section, and make live adjustments that impact service.
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Cloud-Based Control
Access ops insights from your laptop, tablet, phone–on or off-site.
The heartbeat of hospitality.
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One Dashboard for Everything
Sales, staffing, spend, satisfaction—all in one place.
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Fast Decisions, Fewer Bottlenecks
React in real time. Tweak what’s not working. Scale what is.
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Inventory That Doesn’t Surprise You
Get ahead of waste and overstock. Know what’s moving and what’s not.
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Smarter Service, Happier Guests
Use insights to personalize experience, eliminate delays, and turn tables without pressure.
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Built-In CRM + PMS Sync
Data doesn’t stop at the POS. Heartbeat brings in guest behavior and back-end systems to round out the picture.
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Support That Actually Supports
18-second average response time. White-glove implementation. Dedicated account teams.
“Today we can run reports, review a guest’s order history, and add meal specials or promotions in minutes from anywhere a terminal is available.”
Peter Prusaczyk
Food and Beverage Manager, Le Manoir aux Quat’Saisons
A Belmond Hotel
We’re the secret ingredient of the industry’s best.
FAQs
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Your real-time restaurant analytics command center—from labor to inventory to guest trends.
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Yes. Operators report up to 5% savings by catching overstock and waste early.
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100%. Heartbeat is fully cloud-based.
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Tightly. Heartbeat and Silverware POS are made for each other.
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Absolutely. See all your venues in one dashboard.
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With white-glove onboarding, most teams are live with minimal downtime.
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Yes. Labor costs, shift data, timesheets—Heartbeat surfaces it all.
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Live data, clean UI, deep hospitality know-how.
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It removes guesswork. You adjust while the shift is happening—not after it ends.
Set the gold standard with Silverware.
Book a 15-minute no strings attached demo and let us show you how Silverware brings more to your table.
Looking for Technical Support? Chat with team here.Make it a full course.
Explore our entire menu of products that keeps restaurants come back for seconds.
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Point of Sale
Power your restaurant with an intuitive, enterprise-grade POS built for speed, reliability, and seamless front-to-back-of-house operations.
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Scan & Pay
Let guests settle their checks in seconds by scanning a QR code—no apps, no waiting, just instant, effortless payments.
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Online Ordering
Own your digital ordering experience with a direct, commission-free platform that keeps you in control of your brand and profits.
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GuestX
Transform guest experiences with real-time insights, personalized service, and streamlined table and order management.
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Mobile Technology
Looking to equip your staff to take orders, manage tabs, and process payments from anywhere on the floor? We have an app for that.
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Silverware Pay
Accept payments your way with a secure, built-in processing solution designed to maximize revenue and minimize hassle.
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Heartbeat Dashboard
Get a pulse on your restaurant’s performance with real-time data and analytics that drive smarter decisions.
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Self-Serve Kiosks
Speed up service and boost sales with sleek, guest-friendly kiosks that put customers in control of their orders.
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CRM & Loyalty
Turn first-time diners into lifelong regulars with automated marketing, personalized offers, and powerful guest insights.
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Kitchen Display System (Annoncer)
Keep your kitchen running at peak performance with an intelligent KDS that prioritizes, organizes, and perfects every order.
