Turn your data
into dollars.

Real-time reporting that speaks the language of your business. With the Heartbeat Dashboard, you get instant insights, smarter decisions, and tighter control over every shift.

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Insights that confirm your instincts.

You know what great service looks like. The Heartbeat Dashboard makes it measurable. This is your command center for everything from labor to spend to inventory trends.

  • Plug and Play Integration

    Heartbeat syncs directly with your Silverware POS, no manual uploads, no double entry, just real-time data.

  • Clear, Custom Reports

    Build the views that matter most—sales trends, staff output, inventory, check averages. All signal, no filler.

  • Staff Productivity Simplified

    Track labor costs by user, see shift performance by section, and make live adjustments that impact service.

  • Cloud-Based Control

    Access ops insights from your laptop, tablet, phone–on or off-site.

The heartbeat of hospitality.

  • One Dashboard for Everything

    Sales, staffing, spend, satisfaction—all in one place.

  • Fast Decisions, Fewer Bottlenecks

    React in real time. Tweak what’s not working. Scale what is.

  • Inventory That Doesn’t Surprise You

    Get ahead of waste and overstock. Know what’s moving and what’s not.

  • Smarter Service, Happier Guests

    Use insights to personalize experience, eliminate delays, and turn tables without pressure.

  • Built-In CRM + PMS Sync

    Data doesn’t stop at the POS. Heartbeat brings in guest behavior and back-end systems to round out the picture.

  • Support That Actually Supports

    18-second average response time. White-glove implementation. Dedicated account teams.

SEE HOW IT WORKS

“Today we can run reports, review a guest’s order history, and add meal specials or promotions in minutes from anywhere a terminal is available.”

Peter Prusaczyk
Food and Beverage Manager, Le Manoir aux Quat’Saisons
A Belmond Hotel

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We’re the secret ingredient of the industry’s best.

FAQs

  • Your real-time restaurant analytics command center—from labor to inventory to guest trends.

  • Yes. Operators report up to 5% savings by catching overstock and waste early.

  • 100%. Heartbeat is fully cloud-based.

  • Tightly. Heartbeat and Silverware POS are made for each other.

  • Absolutely. See all your venues in one dashboard.

  • With white-glove onboarding, most teams are live with minimal downtime.

  • Yes. Labor costs, shift data, timesheets—Heartbeat surfaces it all.

  • Live data, clean UI, deep hospitality know-how.

  • It removes guesswork. You adjust while the shift is happening—not after it ends.

A demo so good, you’ll come back for seconds.

You’ve mastered your menu, now let’s tackle the tech.
Tell us a bit about your business and what you’re looking for and we’ll show you how Silverware can get you there.

Make it a full course.

Explore our entire menu of products that keeps restaurants come back for seconds.

  • Point of Sale

    Power your restaurant with an intuitive, enterprise-grade POS built for speed, reliability, and seamless front-to-back-of-house operations.

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  • Scan & Pay

    Let guests settle their checks in seconds by scanning a QR code—no apps, no waiting, just instant, effortless payments.

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  • Online Ordering

    Own your digital ordering experience with a direct, commission-free platform that keeps you in control of your brand and profits.

    LEARN MORE

  • GuestX

    Transform guest experiences with real-time insights, personalized service, and streamlined table and order management.

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  • Mobile Technology

    Looking to equip your staff to take orders, manage tabs, and process payments from anywhere on the floor? We have an app for that.

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  • Silverware Pay

    Accept payments your way with a secure, built-in processing solution designed to maximize revenue and minimize hassle.

    LEARN MORE

  • Heartbeat Dashboard

    Get a pulse on your restaurant’s performance with real-time data and analytics that drive smarter decisions.

    LEARN MORE

  • Self-Serve Kiosks

    Speed up service and boost sales with sleek, guest-friendly kiosks that put customers in control of their orders.

    LEARN MORE

  • CRM & Loyalty

    Turn first-time diners into lifelong regulars with automated marketing, personalized offers, and powerful guest insights.

    LEARN MORE

  • Kitchen Display System (Annoncer)

    Keep your kitchen running at peak performance with an intelligent KDS that prioritizes, organizes, and perfects every order.

    LEARN MORE