Hungry for answers?
We've got the perfect recipe.
About Silverware POS
-
Silverware POS is a cloud-based point-of-sale system designed for enterprise-level hospitality businesses, including hotels, resorts, multi-location restaurants, and high-volume venues.
-
Silverware POS offers deep, direct, two-way integrations with leading hotel PMS systems, 24/7 customer support, and an intuitive interface designed for high-volume service environments, making it a superior choice for hotel and resort operations.
-
Silverware POS is a hybrid cloud-based system, providing the flexibility of remote access with the reliability of offline functionality to ensure uninterrupted operations.
-
Silverware POS is designed for the hospitality industry, with a strong focus on hotels, resorts, fine dining, quick service restaurants, and multi-location enterprises.
-
Silverware POS stands out with its deep hotel PMS integrations, superior customer support, enterprise-grade scalability, and an average client retention rate of over 10 years.
Pricing & Contracts
-
Pricing varies based on business size, number of locations, and required features. Contact our team for a personalized quote tailored to your specific needs.
-
Silverware POS offers flexible contract options, including monthly and annual plans, to accommodate different business needs.
-
No, Silverware POS maintains transparent pricing with no hidden fees. We provide clear breakdowns of costs, including hardware, software, and support services.
-
Yes, SilverwarePay is our embedded payment platform, offering features like offline mode, store and forward, incremental auth, and pay-at-table options.
-
Yes, Silverware POS supports multiple payment processing integrations, allowing businesses to choose the provider that best suits their needs.
Features & Integrations
-
Yes, Silverware POS has direct two-way integrations with industry-leading PMS systems, ensuring seamless guest charges, room service tracking, and billing accuracy.
-
Silverware POS includes mobile ordering, self-serve kiosks, Scan & Pay, and pay-at-table solutions to enhance guest convenience and service efficiency.
-
Absolutely. Silverware POS is designed for enterprise-level scalability, providing centralized management across multiple locations.
-
Silverware POS offers robust real-time reporting, including sales performance, inventory tracking, labor management, and guest insights.
-
Yes, Silverware POS includes self-serve kiosk solutions, allowing guests to place orders independently, reducing wait times and improving efficiency.
Support & Reliability
-
Silverware POS provides 24/7 customer support with fast response times, ensuring that your business operations remain uninterrupted.
-
Silverware POS operates on a hybrid cloud model with offline capabilities, ensuring your system runs even during internet outages.
-
Yes, our white-glove implementation team provides in-depth onboarding and training to ensure your staff is fully equipped to use the system efficiently.
-
Implementation time varies based on business size and complexity, but our dedicated team works to get your system up and running as quickly as possible.
-
Silverware POS includes offline mode functionality, allowing transactions to continue even without an internet connection.
Security & Compliance
-
Yes, Silverware POS is fully PCI-compliant, ensuring secure payment processing and data protection.
-
Silverware POS uses encryption, secure cloud storage, and compliance with industry security standards to protect all transactions and customer data.
-
Yes, Silverware POS supports EMV chip cards, NFC contactless payments, and mobile wallets like Apple Pay and Google Pay.
-
Yes, Silverware POS includes advanced fraud prevention tools, such as user access controls, transaction monitoring, and secure payment processing.
Hardware & Customization
-
Silverware POS works with a range of industry-standard hardware, including tablets, handheld devices, kitchen display systems (KDS), and self-serve kiosks.
-
Yes, Silverware POS offers customization options, allowing businesses to tailor the interface, menu, and workflows to fit their unique needs.
-
Yes, Silverware POS offers multi-language support to accommodate diverse staff and guest needs.
Getting Started
-
You can schedule a personalized demo by contacting our team or filling out the request form on our website.
-
Our dedicated implementation team will guide you through the transition process, including data migration, training, and system setup.
-
For more information, reach out to our team via phone, email, or live chat on our website. We're happy to answer any questions!
Set the gold standard with Silverware.
Book a 15-minute no strings attached demo and let us show you how Silverware brings more to your table.
Looking for Technical Support? Chat with team here.