Run every venue like a flagship. 

Silverware delivers a tech ecosystem designed to handle the chaos, precision, and opportunity of high-volume, multi-location operations.

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Technology designed for global hospitality. 

You don’t get to 20,000 locations in 40+ countries without knowing a thing or two about scale. Silverware’s enterprise suite was designed for complexity—multi-venue management, direct PMS integrations, and enterprise-grade support included.

  • Multi-Venue Mastery

    One dashboard. Countless venues. Real-time visibility from HQ to your floor staff.

  • Powerful Integrations

    From PMS to CRM to inventory, our tech plays well with others.

  • Enterprise-Grade Security

    Payments and data, protected by industry-leading encryption.

  • White-Glove Rollouts

    Launch confidently with our implementation team guiding every step.

  • Upselling Without Slowing Down

    Make moves in real-time—whether you’re in the office or on the road.

  • Custom Reporting

    No more digging. Get the exact insights you need, exactly when you need them.

Help me scale smarter

Flawless service starts here.

Silverware is the backstage support to your front-of-house finesse for faster turns, higher check averages, and an elevated guest experience.

  • Point of Sale

    ✓ Customize workflows to match venue, staff role, and service style.

    ✓ Monitor performance and pivot instantly, not after close.

    ✓ Skip third-party bottlenecks and keep revenue in-house.

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  • GuestX

    ✓ From ordering to payment—no apps, no friction.

    ✓ Adapt menus and promos by venue, guest profile, or time.

    ✓ Fewer delays. More covers. Happier guests.

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  • Silverware Pay

    ✓ One Platform. No patchwork. No confusion.

    ✓ Keep service moving—even during outages.

    ✓ Protection that satisfies the CFO and the compliance team.

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  • Self-Serve Kiosks

    ✓ Cut the line, not the guest experience. Let customers order fast and get on with their day.

    ✓ Suggest the right sides and upgrades at the right time—automatically.

    ✓ Orders route straight to the kitchen. No paper tickets. No double entry. 

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  • Mobile Technology

    ✓ Tablets, phones, handhelds—fully compatible.

    ✓ From fine dining to room service, everything syncs in real-time.

    ✓ Eliminate bottlenecks. Improve service flow.

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  • Heartbeat Dashboard

    ✓ One view for every venue, updated live.

    ✓ Spot issues early and act fast.

    ✓ No fluff—just the metrics that drive profitability.

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  • CRM & Loyalty

    ✓ Recognize returning guests instantly, along with preferences and visit history.

    ✓ Auto-trigger rewards, birthday perks, and personal touches that make guests feel known.

    ✓ Syncs seamlessly with GuestX and POS—no double entry, no missed VIPs.

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Compliments to the chef.

  • “Silverware rose to the top of the list immediately for its ability to support all property types and give us C-suite, enterprise-level access to the data residing in each system.”

     Jim Stark,
    CTO,
    Regency Hotels

  • “This sophisticated level of integration provides a direct link between the front desk, hotel guests, and diners.”

    Warren Dehan,
    President,
    Maestro

  • “It's literally taking half the training time to get our colleagues up to speed."

    Ted Chuckmala,
    Vice President,
    Business Solutions,
    Technology,
    Accor Hotels

  • “Silverware's commitment to excellence and ability to work together towards a common goal has been truly remarkable.”

    Lana Zilyuk,
    Manager Business Projects,
    Solution Delivery,
    Chartwell

See Why Fine Dining Loves Silverware

Driving growth at scale for iconic brands.

FAQs

  • Because it’s designed for exactly that. You’re dealing with multiple venues, complex roles, legacy integrations—and high expectations. Silverware handles scale without dragging performance down.

  •  Yes. One dashboard, full visibility. Manage pricing, staffing, menus, and reporting across your entire network. Change something once, and it goes live everywhere.

  •  Enterprise-grade encryption, secure payment architecture, and regular audits. If you’re answering to a compliance officer or board, we’ve got the receipts.

  •  Completely. Set up each location with its own workflows, UI, and permissions—without creating chaos in the backend.

  • Live data from every location, every terminal. Sales, labor, item performance, you name it—no waiting until the next morning to know what’s broken.

  • It’s 24/7. Full stop. You get real people, not bots, and clear escalation paths when you need action—not a ticket number.

  •  Yes. PMS, CRM, labor platforms, inventory systems—we integrate with the systems that matter, without requiring a rebuild.

  •  It gives you live operational data across all venues—so you can track performance, spot red flags, and act before issues hit the guest.

  • It grows with you. Whether you’re opening five new locations or pivoting to new service models, Silverware adapts without needing a forklift upgrade.

  • Structured rollout. No guesswork. Our team configures the system around your ops, trains your people properly, and stays with you post-launch until things are humming.

Set the gold standard with Silverware.

Book a 15-minute no strings attached demo and let us show you how Silverware brings more to your table.

Looking for Technical Support? Chat with team here.