Technology that’s always checked in.

Room service at midnight. Poolside orders at 3 PM. Five dining outlets under one roof. Silverware gives hotels the tools to deliver on every expectation, every time.

Level-up your hospitality →

Hospitality without the headache.

No more stitching together outdated tech or complicated workflows. Silverware does the job right: guest-facing, staff-ready, and PMS-synced from the jump.

  • PMS Integrations

    Two-way sync with leading PMS platforms—room charges, billing, and guest profiles all connected.

  • Multi-Outlet Management

    Run in-room dining, banquets, poolside bars, and more from one system.

  • Secure Payments

    Fast, fee-efficient, and PCI-compliant to keep revenue flowing and guest data safe.

  • Real-Time Reporting

    Live performance data across outlets means no delays, no guesswork.

  • Custom Interfaces

    Tailor layouts for each outlet or role, from fine dining to grab-and-go.

  • White-Glove Implementation

    We launch around your schedule to ensure zero downtime, no surprises.

Show Me How

Not just guest-facing. Guest-obsessed.

Silverware’s integrated POS suite streamlines service at every guest touchpoint so you can deliver more, with less friction and zero fuss.

  • Point of Sale

    ✓ Course-by-course ordering and seat-level control for precision pacing.

    ✓ Drag-and-drop modifiers let servers handle even the pickiest tables gracefully.

    ✓ Built to perform under pressure—no lag, no crash, no friction.

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  • GuestX

    ✓ Accessible through any smartphone browser for instant usability.

    ✓ Supports split payments, loyalty redemptions, and all major payment methods.

    ✓ Guests can adjust meals and share dietary preferences.

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  • Mobile Technology

    ✓ Take orders and payments directly at the pool or during events.

    ✓ Offer personalized service to guests on-the-go without leaving their space.

    ✓ Operate on handhelds, tablets, or other mobile devices on Android or iOS.

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  • Heartbeat Dashboard

    ✓ Consolidate your data and get insights across all dining outlets and guest services in real time.

    ✓ Create personalized reports with a click and focus on the metrics that matter most to you.

    ✓ Use data-driven recommendations to improve operations and guest experiences.

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  • Self-Serve Kiosks

    ✓ Tailor kiosk interfaces to match your property’s dining options and branding.

    ✓ Allow guests to place and pay for orders on their own schedule.

    ✓ Install kiosks at poolside, lobbies, or other high-traffic areas.

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  • CRM & Loyalty

    ✓ Capture preferences across stays, outlets, and amenities.

    ✓ Set up points, perks, or spend-based rewards tailored to your brand.

    ✓ Gift cards and offers fully integrated with billing and service.

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Five-star praise heard around the world.

  • “Our staff was so comfortable with Silverware from the moment it was first introduced at Alida that we decided to deploy it to all hotel restaurants.”

    Arthur Sertorio
    Corporate Service Director, Food and Beverage
    Makeready Experience

  • “This sophisticated level of integration provides a direct link between the front desk, hotel guests, and diners.”

    Warren Dehan
    President
    Maestro

  • “On Silverware’s behalf, running a hotel’s F&B operation has never been easier. There is no better time to become a Silverware POS customer.”

    David Warren
    Director
    Intuitas

See Why Hotels Love Silverware

Connected where it counts.

Disconnected tech kills service flow and guest trust. Silverware integrates directly with your hotel’s PMS to create a seamless experience, from check-in to check-out. 

  • Two-Way Sync, Always On

    Room charges, guest names, and preferences flow both ways—no double entry, no missed charges.

  • Smarter Staff Workflows

    Front desk, F&B, and operations all work from the same live guest data—fewer questions, faster answers.

  • Better Guest Experience

    Charge poolside drinks or in-room dining straight to the room, instantly and accurately.

  • One System, Every Stay

    Centralize service across outlets and properties, with full visibility and control over every guest interaction.

Check out the integrations that make hotel life easier.

The global standard for hospitality excellence.

View platform overview

FAQs

  • It’s not restaurant tech slapped onto a hotel. Silverware was built with PMS integrations, in-room dining, and multi-outlet ops in mind—so it speaks your language, right out of the box.

  • Yep. One platform for every service touchpoint. No bouncing between tools to track room service vs. brunch vs. banquet.

  • Two-way, real-time sync. Guest charges go to the right folio. Names and preferences pull through to service. No double entry. No crossed wires.

  • Of course. Poolside cocktail? Room-service dinner? All posted to the room instantly. Staff doesn’t need to ask twice.

  • It’s all faster, more connected, and more personal. Orders show up quicker. Preferences are remembered. Payments are frictionless. Guests notice.

  • Bring them all under one roof. Silverware gives you centralized control, so you can see what’s happening at every location, in real time.

  • Yes, and they’ll love it. Staff can take orders and payments from any device—iPads, handhelds, whatever fits your setup.

  • Absolutely. Enterprise-grade encryption, secure payment protocols, and compliance baked in. No shortcuts.

  • Completely. Fine dining, café, rooftop bar—they can all have different workflows, menus, and permissions without breaking the system.

  • 24/7 access to real humans, plus a dedicated team that trains your staff, configures the setup to your ops, and sticks with you after launch. We don’t disappear once you sign.

A demo so good, you’ll come back for seconds.

You’ve mastered your menu, now let’s tackle the tech.
Tell us a bit about your business and what you’re looking for and we’ll show you how Silverware can get you there.