Technology to take you from
flagship to franchise.
From your first five stores to your next fifty, Silverware makes scale feel simple by bringing every location,
team, and guest experience under one roof.
Centralized control that doesn’t sacrifice local flavor.
Control pricing, menus, permissions, and reporting across every location, while still giving GMs the flexibility they need to execute service their way.
-
Live Menu Management
One update. All locations. Every time.
-
Role-Based Access
Corporate sees everything. Locations see what they need.
-
Custom Permissions
Tailor interfaces by brand, region, or concept.
-
Multi-Venue Reporting
See performance by region, brand, or revenue center.
-
We Go Where You Grow
Smooth expansion across every new venue.
-
100+ Industry-Leading Integrations
Every system speaks the same language, company-wide.
-
![]()
Point of Sale
✓ Bars, patios, private dining—run it all with one POS.
✓ Customize workflows by role, station, or venue type.
✓ Orders, payments, and KDS all synced in real-time.
-
![]()
Mobile Technology
✓ iPads, phones, and handhelds - use what works for your service model.
✓ Take orders, fire courses, and accept payments from anywhere.
✓ Stay operational even during Wi-Fi drops with built-in offline support.
-
![]()
GuestX
✓ Guests scan, order, and pay from their phones. No downloads required.
✓ Tailor offerings by brand, region, or time of day.
✓ Drive personalization with every tap, swipe, and reorder.
-
![]()
Heartbeat Dashboard
✓ Monitor sales, labor, and trends across your full operation
✓ Slice the data your way—by region, concept, or manager view.
✓ Spot issues and scale wins before the shift ends.
-
![]()
CRM & Loyalty
✓ One guest record, every location.
✓ Know what works where—and for whom.
✓ Shareable, trackable, and brandable across all stores.
-
![]()
Silverware Pay
✓ One system for orders and payments—no third-party gateways, no disconnects.
✓ Accept payments even when the internet doesn’t cooperate.
✓ Built-in compliance and lower fees, with real-time reporting for finance.
Bringing more to the table is what we do.
We saved you a seat at our table.
FAQs
-
Yes. Silverware’s enterprise suite lets you operate multiple brands, concepts, or service models under one centralized platform—each with its own menu, branding, and settings.
-
Our intuitive interface mirrors real restaurant workflows—not corporate software logic. Most teams are service-ready in hours, not weeks, and we provide on-site or remote training tailored to your ops.
-
No problem. Each location can have its own interface, permissions, and service flow. Silverware flexes to your venues while keeping backend control unified.
-
Very. Our platform includes enterprise-grade encryption, PCI compliance, tokenization, and regular audits. You’re covered from board-level security reviews to day-to-day transactions.
-
Absolutely. Whether it’s fast casual in one city and upscale dining in another, you can tailor workflows, permissions, and interfaces to match each venue—without complicating the backend.
-
We handle it with a structured rollout plan—from hardware setup to team training to menu configuration. You’ll have a dedicated implementation team guiding every step.
-
Yes. With Heartbeat Analytics, you can segment reporting however you need—whether that’s by individual store, region, brand family, or operational vertical.
Set the gold standard with Silverware.
Book a 15-minute no strings attached demo and let us show you how Silverware brings more to your table.
Looking for Technical Support? Chat with team here.