The Hotel POS System Built for Every Guest Touchpoint.
Run restaurants, lobby bars, room service, cafés, banquets, poolside dining, and events from one connected hotel POS system with deep PMS integration, real-time reporting, and multi-outlet management.
Trusted by leading hotels and hospitality brands worldwide.
Every Guest Touchpoint. One Connected Hotel POS.
Every order, payment, room charge, and guest interaction stays connected through one hotel POS system and deep PMS integration.
Check-In
Guest profile syncs automatically.
Restaurant
Orders linked directly to guest profile.
Lobby Bar
Tabs transferred to room with one tap.
Poolside
Mobile ordering anywhere on property.
Room Service
Charges automatically posted to folio.
Check-Out
Every transaction already reconciled.
Built for Hospitality. Not Adapted for It.
Unlike restaurant-first POS platforms, Silverware was built to support the operational complexity of hotels, resorts, and multi-outlet hospitality environments.
Everything Your Hotel Needs To Deliver Exceptional Service.
Hotel Point of Sale
Restaurants, cafés, room service, bars and banquets all operating from one connected platform.
PMS Integration
Keep room charges, guest profiles and billing synchronized automatically.
GuestX Mobile Ordering
Guests browse, order and pay from anywhere on property.
Heartbeat Analytics
Real-time visibility across every outlet and revenue centre.
Mobile POS
Tableside, poolside and room service ordering on one device.
CRM & Loyalty
Deliver personalized guest experiences across every visit.
Every Room Charge. Every Guest Profile. Always Connected.
Silverware connects directly with leading hotel PMS platforms so room charges, guest profiles, billing, loyalty, and dining history stay synchronized across every outlet.
Manage Every Hotel Outlet From One Platform.
Whether guests dine in your restaurant, grab drinks at the lobby bar, order room service, or attend an event, every outlet stays connected.
Restaurants
Fine dining, casual dining and cafés.
Lobby Bars
Tabs, split payments and flexible workflows.
Room Service
Mobile ordering with direct folio posting.
Poolside
Order and pay from anywhere on property.
Banquets
Events, weddings and conferences.
Cafés
Grab-and-go made simple.
Hospitality Leaders Trust Silverware.
"Our staff was so comfortable with Silverware from the moment it was first introduced at Alida that we decided to deploy it to all hotel restaurants."Arthur Sertorio Corporate Director of Food & Beverage
Makeready Experience
Warren Dehan Maestro PMS
David Warren Intuitas
Everything You Need To Know.
Does Silverware integrate with hotel PMS platforms?
Yes. Silverware offers deep two-way PMS integration for room charges, guest profiles, billing and reporting.
Can guests charge food and drinks to their room?
Absolutely.
Can Silverware manage multiple restaurants and bars?
Yes. Every outlet operates independently while reporting together.
Does Silverware support room service?
Can I customize workflows by outlet?
Can staff use tablets or handheld devices?
Is guest payment data secure?
See How Modern Hotels Simplify Every Guest Touchpoint.
Discover how one connected hotel POS system brings together restaurants, bars, room service, PMS integrations, payments, reporting, and guest experiences—all in a personalized demo tailored to your property.
30+
Years Serving Hospitality
150+
Technology Integrations
1
Connected Platform Across Every Outlet
24/7
Dedicated Hospitality Support
The hotel POS system
built for every guest touchpoint.
Run restaurants, bars, room service, banquets, cafés, and poolside dining from one connected hotel POS system with deep PMS integration, real-time reporting, and multi-outlet management.
- Supports restaurants, bars, room service, cafés & banquets
- Deep PMS integrations with room charges & guest profiles
- Multi-outlet reporting across every venue
- Mobile ordering & payments anywhere on property
- Built for luxury hotels, resorts & hospitality groups
The global standard for hospitality excellence.
The Hotel POS System Built for Every Guest Touchpoint
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PMS Integrations
Two-way hotel POS integration with leading PMS platforms keeps room charges, billing, and guest profiles connected.
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Multi-Outlet Management
Run hotel restaurants, lobby bars, banquets, poolside service, cafés, and room service from one hotel POS system.
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Mobile & Secure Payments
Fast, integrated, PCI-compliant payments built to protect revenue and guest data.
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Real-Time Reporting
Live sales, outlet, and staff performance data without waiting for end-of-day exports.
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Custom Interfaces
Tailor workflows by outlet, role, or service model—from hotel bar POS to fine dining.
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White-Glove Implementation
Launch around your property’s schedule with setup, training, and support designed to reduce disruption.
Not just guest-facing. Guest-obsessed.
Silverware’s hotel point of sale software streamlines service at every guest touchpoint so your team can deliver more with less friction.
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Point of Sale
✓ Run hotel restaurants, bars, cafés, banquets, and room service from one connected POS.
✓ Course-by-course ordering, modifiers, seat-level control, and role-based workflows support precise service.
✓ Built to perform under pressure across high-volume hotel F&B environments.
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GuestX
✓ Guests can browse, order, and pay from their phones without downloading an app.
✓ Supports digital ordering, split payments, loyalty redemptions, and major payment methods.
✓ Fully integrated with the hotel POS system so orders and payments stay connected.
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Mobile Technology
✓ Take orders and payments directly at the table, pool, lobby, event space, or guest room.
✓ Give staff flexible mobile tools for hotel bar POS, room service, and outdoor dining workflows.
✓ Operate on handhelds, tablets, or other mobile devices across Android or iOS.
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Heartbeat Dashboard
✓ Consolidate your data and get insights across all dining outlets and guest services in real time.
✓ Create personalized reports with a click and focus on the metrics that matter most to you.
✓ Use data-driven recommendations to improve operations and guest experiences.
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Self-Serve Kiosks
✓ Tailor kiosk interfaces to match your property’s dining options and branding.
✓ Allow guests to place and pay for orders on their own schedule.
✓ Install kiosks at poolside, lobbies, or other high-traffic areas.
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CRM & Loyalty
✓ Capture guest preferences, visit history, loyalty activity, and dining behavior.
✓ Set up points, perks, offers, and rewards tailored to your property or brand.
✓ Gift cards and offers fully integrated with billing and service.
Five-star praise heard around the world.
Connected where it counts.
Disconnected hotel technology creates billing errors, reporting gaps, and service delays. Silverware integrates with your PMS to create a seamless hotel POS experience from check-in to check-out.
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Two-Way Sync, Always On
Room charges, guest names, and preferences flow between the PMS and POS with less manual entry.
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Smarter Staff Workflows
Front desk, food and beverage, and operations teams work from cleaner, more connected guest data.
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Better Guest Experience
Charge poolside drinks, hotel bar tabs, in-room dining, and restaurant meals to the correct room quickly and accurately.
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One System, Every Stay
Centralize service across hotel outlets and properties with visibility into every guest-facing transaction.
FAQs
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Silverware is designed for hotel food and beverage operations, not just standalone restaurants. It supports hotel restaurants, bars, room service, banquets, PMS integrations, mobile ordering, and multi-outlet reporting from one connected hotel point of sale system.
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Yes. Silverware supports hotel restaurant POS workflows, hotel bar POS workflows, room service, cafés, poolside service, and event operations through one centralized platform.
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Yes. Silverware supports hotel POS integration with leading PMS systems so room charges, guest profiles, billing, and service data stay connected.
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Yes. Staff can post restaurant, bar, poolside, and room service charges directly to the correct guest folio through connected PMS workflows.
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It’s all faster, more connected, and more personal. Orders show up quicker. Preferences are remembered. Payments are frictionless. Guests notice.
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Bring them all under one roof. Silverware gives you centralized control, so you can see what’s happening at every location, in real time.
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Yes, and they’ll love it. Staff can take orders and payments from any device—iPads, handhelds, whatever fits your setup.
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Absolutely. Enterprise-grade encryption, secure payment protocols, and compliance baked in. No shortcuts.
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Yes. Each hotel outlet can have its own menus, workflows, permissions, and interface while still remaining connected to the same centralized system.
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24/7 access to real humans, plus a dedicated team that trains your staff, configures the setup to your ops, and sticks with you after launch. We don’t disappear once you sign.
Ready to See Silverware in Action?
See how one hotel POS system can connect your restaurants, bars, room service, PMS, payments, and guest experience.