The hotel POS system
built for every guest touchpoint.

Run restaurants, bars, room service, banquets, cafés, and poolside dining from one connected hotel POS system with deep PMS integration, real-time reporting, and multi-outlet management.

  • Deep PMS integrations with leading hotel platforms
  • Manage restaurants, bars, room service & banquets
  • Real-time reporting across every outlet
  • Mobile ordering & secure payments
  • Built for luxury hotels, resorts & hospitality groups

The global standard for hospitality excellence.

One Hotel POS System for Every Outlet

  • Restaurant

  • Lobby Bar

  • Pool

  • Room Service

  • Events

  • Spa

The Hotel POS System Built for Every Guest Touchpoint

  • PMS Integrations

    Two-way hotel POS integration with leading PMS platforms keeps room charges, billing, and guest profiles connected.

  • Multi-Outlet Management

    Run hotel restaurants, lobby bars, banquets, poolside service, cafés, and room service from one hotel POS system.

  • Mobile & Secure Payments

    Fast, integrated, PCI-compliant payments built to protect revenue and guest data.

  • Real-Time Reporting

    Live sales, outlet, and staff performance data without waiting for end-of-day exports.

  • Custom Interfaces

    Tailor workflows by outlet, role, or service model—from hotel bar POS to fine dining.

  • White-Glove Implementation

    Launch around your property’s schedule with setup, training, and support designed to reduce disruption.

Show Me How

Deep PMS Integration That Keeps Every Stay Connected

Your property management system and point of sale should work together, not separately. Silverware integrates with leading hotel PMS platforms to keep room charges, guest profiles, billing, and dining activity connected, helping your team deliver seamless service from check-in to check-out.

Silverware + Your PMS

Real-time connectivity between your property management system and every food & beverage outlet across your hotel.

🏨 Room Charges

Post restaurant, bar, room service, and dining purchases directly to guest folios with fast, accurate room charge processing.

👤 Guest Profiles

Access guest information across every dining outlet to personalize service and deliver a consistent guest experience.

🔄 Two-Way Synchronization

Automatically synchronize guest data, billing details, and transactions between your PMS and Silverware in real time.

🤝 Better Team Coordination

Connect front desk, food & beverage, and operations teams with shared guest information and streamlined workflows.

Not just guest-facing. Guest-obsessed.

Silverware’s hotel point of sale software streamlines service at every guest touchpoint
so your team can deliver more with less friction.

  • Point of Sale

    ✓ Run hotel restaurants, bars, cafés, banquets, and room service from one connected POS.

    ✓ Course-by-course ordering, modifiers, seat-level control, and role-based workflows support precise service.

    ✓ Built to perform under pressure across high-volume hotel F&B environments.

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  • GuestX

    ✓ Guests can browse, order, and pay from their phones without downloading an app.

    ✓ Supports digital ordering, split payments, loyalty redemptions, and major payment methods.

    ✓ Fully integrated with the hotel POS system so orders and payments stay connected.

    LEARN MORE

  • Mobile Technology

    ✓ Take orders and payments directly at the table, pool, lobby, event space, or guest room.

    ✓ Give staff flexible mobile tools for hotel bar POS, room service, and outdoor dining workflows.

    ✓ Operate on handhelds, tablets, or other mobile devices across Android or iOS.

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  • Heartbeat Dashboard

    ✓ Consolidate your data and get insights across all dining outlets and guest services in real time.

    ✓ Create personalized reports with a click and focus on the metrics that matter most to you.

    ✓ Use data-driven recommendations to improve operations and guest experiences.

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  • Self-Serve Kiosks

    ✓ Tailor kiosk interfaces to match your property’s dining options and branding.

    ✓ Allow guests to place and pay for orders on their own schedule.

    ✓ Install kiosks at poolside, lobbies, or other high-traffic areas.

    LEARN MORE

  • CRM & Loyalty

    ✓ Capture guest preferences, visit history, loyalty activity, and dining behavior.

    ✓ Set up points, perks, offers, and rewards tailored to your property or brand.

    ✓ Gift cards and offers fully integrated with billing and service.

    LEARN MORE

Five-star praise heard around the world.

  • “Our staff was so comfortable with Silverware from the moment it was first introduced at Alida that we decided to deploy it to all hotel restaurants.”

    Arthur Sertorio
    Corporate Service Director, Food and Beverage
    Makeready Experience

  • “This sophisticated level of integration provides a direct link between the front desk, hotel guests, and diners.”

    Warren Dehan
    President
    Maestro

  • “On Silverware’s behalf, running a hotel’s F&B operation has never been easier. There is no better time to become a Silverware POS customer.”

    David Warren
    Director
    Intuitas

See Why Hotels Love Silverware

Connected where it counts.

Disconnected hotel technology creates billing errors, reporting gaps, and service delays. Silverware integrates with your PMS to create a seamless hotel POS experience from check-in to check-out.

  • Two-Way Sync, Always On

    Room charges, guest names, and preferences flow between the PMS and POS with less manual entry.

  • Smarter Staff Workflows

    Front desk, food and beverage, and operations teams work from cleaner, more connected guest data.

  • Better Guest Experience

    Charge poolside drinks, hotel bar tabs, in-room dining, and restaurant meals to the correct room quickly and accurately.

  • One System, Every Stay

    Centralize service across hotel outlets and properties with visibility into every guest-facing transaction.

Check out the integrations that make hotel life easier.

FAQs

  • Silverware is designed for hotel food and beverage operations, not just standalone restaurants. It supports hotel restaurants, bars, room service, banquets, PMS integrations, mobile ordering, and multi-outlet reporting from one connected hotel point of sale system.

  • Yes. Silverware supports hotel restaurant POS workflows, hotel bar POS workflows, room service, cafés, poolside service, and event operations through one centralized platform.

  • Yes. Silverware supports hotel POS integration with leading PMS systems so room charges, guest profiles, billing, and service data stay connected.

  • Yes. Staff can post restaurant, bar, poolside, and room service charges directly to the correct guest folio through connected PMS workflows.

  • It’s all faster, more connected, and more personal. Orders show up quicker. Preferences are remembered. Payments are frictionless. Guests notice.

  • Bring them all under one roof. Silverware gives you centralized control, so you can see what’s happening at every location, in real time.

  • Yes, and they’ll love it. Staff can take orders and payments from any device—iPads, handhelds, whatever fits your setup.

  • Absolutely. Enterprise-grade encryption, secure payment protocols, and compliance baked in. No shortcuts.

  • Yes. Each hotel outlet can have its own menus, workflows, permissions, and interface while still remaining connected to the same centralized system.

  • 24/7 access to real humans, plus a dedicated team that trains your staff, configures the setup to your ops, and sticks with you after launch. We don’t disappear once you sign.

View platform overview

Ready to See Silverware in Action?

See how one hotel POS system can connect your restaurants, bars, room service, PMS, payments, and guest experience.