The hotel POS system
built for every guest touchpoint.
Run restaurants, bars, room service, banquets, cafés, and poolside dining from one connected hotel POS system with deep PMS integration, real-time reporting, and multi-outlet management.
- Supports restaurants, bars, room service, cafés & banquets
- Deep PMS integrations with room charges & guest profiles
- Multi-outlet reporting across every venue
- Mobile ordering & payments anywhere on property
- Built for luxury hotels, resorts & hospitality groups
The global standard for hospitality excellence.
Hotel POS Software Built for Modern Hospitality
-
PMS Integrations
Two-way hotel POS integration with leading PMS platforms keeps room charges, billing, and guest profiles connected.
-
Multi-Outlet Management
Run hotel restaurants, lobby bars, banquets, poolside service, cafés, and room service from one hotel POS system.
-
Mobile & Secure Payments
Fast, integrated, PCI-compliant payments built to protect revenue and guest data.
-
Real-Time Reporting
Live sales, outlet, and staff performance data without waiting for end-of-day exports.
-
Custom Interfaces
Tailor workflows by outlet, role, or service model—from hotel bar POS to fine dining.
-
White-Glove Implementation
Launch around your property’s schedule with setup, training, and support designed to reduce disruption.
Not just guest-facing. Guest-obsessed.
Silverware’s hotel point of sale software streamlines service at every guest touchpoint so your team can deliver more with less friction.
-
![]()
Point of Sale
✓ Run hotel restaurants, bars, cafés, banquets, and room service from one connected POS.
✓ Course-by-course ordering, modifiers, seat-level control, and role-based workflows support precise service.
✓ Built to perform under pressure across high-volume hotel F&B environments.
-
![]()
GuestX
✓ Guests can browse, order, and pay from their phones without downloading an app.
✓ Supports digital ordering, split payments, loyalty redemptions, and major payment methods.
✓ Fully integrated with the hotel POS system so orders and payments stay connected.
-
![]()
Mobile Technology
✓ Take orders and payments directly at the table, pool, lobby, event space, or guest room.
✓ Give staff flexible mobile tools for hotel bar POS, room service, and outdoor dining workflows.
✓ Operate on handhelds, tablets, or other mobile devices across Android or iOS.
-
![]()
Heartbeat Dashboard
✓ Consolidate your data and get insights across all dining outlets and guest services in real time.
✓ Create personalized reports with a click and focus on the metrics that matter most to you.
✓ Use data-driven recommendations to improve operations and guest experiences.
-
![]()
Self-Serve Kiosks
✓ Tailor kiosk interfaces to match your property’s dining options and branding.
✓ Allow guests to place and pay for orders on their own schedule.
✓ Install kiosks at poolside, lobbies, or other high-traffic areas.
-
![]()
CRM & Loyalty
✓ Capture guest preferences, visit history, loyalty activity, and dining behavior.
✓ Set up points, perks, offers, and rewards tailored to your property or brand.
✓ Gift cards and offers fully integrated with billing and service.
Five-star praise heard around the world.
Connected where it counts.
Disconnected hotel technology creates billing errors, reporting gaps, and service delays. Silverware integrates with your PMS to create a seamless hotel POS experience from check-in to check-out.
-
Two-Way Sync, Always On
Room charges, guest names, and preferences flow between the PMS and POS with less manual entry.
-
Smarter Staff Workflows
Front desk, food and beverage, and operations teams work from cleaner, more connected guest data.
-
Better Guest Experience
Charge poolside drinks, hotel bar tabs, in-room dining, and restaurant meals to the correct room quickly and accurately.
-
One System, Every Stay
Centralize service across hotel outlets and properties with visibility into every guest-facing transaction.
FAQs
-
Silverware is designed for hotel food and beverage operations, not just standalone restaurants. It supports hotel restaurants, bars, room service, banquets, PMS integrations, mobile ordering, and multi-outlet reporting from one connected hotel point of sale system.
-
Yes. Silverware supports hotel restaurant POS workflows, hotel bar POS workflows, room service, cafés, poolside service, and event operations through one centralized platform.
-
Yes. Silverware supports hotel POS integration with leading PMS systems so room charges, guest profiles, billing, and service data stay connected.
-
Yes. Staff can post restaurant, bar, poolside, and room service charges directly to the correct guest folio through connected PMS workflows.
-
It’s all faster, more connected, and more personal. Orders show up quicker. Preferences are remembered. Payments are frictionless. Guests notice.
-
Bring them all under one roof. Silverware gives you centralized control, so you can see what’s happening at every location, in real time.
-
Yes, and they’ll love it. Staff can take orders and payments from any device—iPads, handhelds, whatever fits your setup.
-
Absolutely. Enterprise-grade encryption, secure payment protocols, and compliance baked in. No shortcuts.
-
Yes. Each hotel outlet can have its own menus, workflows, permissions, and interface while still remaining connected to the same centralized system.
-
24/7 access to real humans, plus a dedicated team that trains your staff, configures the setup to your ops, and sticks with you after launch. We don’t disappear once you sign.
A demo so good, you’ll come back for seconds.
You’ve mastered your menu, now let’s tackle the tech.
Tell us a bit about your business and what you’re looking for and we’ll show you how Silverware can get you there.