The hotel POS system built for every guest touchpoint.
Room service at midnight. Poolside orders at 3 PM. Five dining outlets under one roof. Silverware gives hotels a connected hotel point of sale system built to deliver fast, accurate service across every outlet, every shift, and every stay.
Hotel point of sale without the operational drag.
No more stitching together disconnected tools, manual room charges, or outlet-by-outlet reporting. Silverware is hotel POS software designed for restaurants, bars, banquets, room service, and property-wide hospitality operations.
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PMS Integrations
Two-way hotel POS integration with leading PMS platforms keeps room charges, billing, and guest profiles connected.
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Multi-Outlet Management
Run hotel restaurants, lobby bars, banquets, poolside service, cafés, and room service from one hotel POS system.
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Secure Payments
Fast, integrated, PCI-compliant payments built to protect revenue and guest data.
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Real-Time Reporting
Live sales, outlet, and staff performance data without waiting for end-of-day exports.
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Custom Interfaces
Tailor workflows by outlet, role, or service model—from hotel bar POS to fine dining.
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White-Glove Implementation
Launch around your property’s schedule with setup, training, and support designed to reduce disruption.
Not just guest-facing. Guest-obsessed.
Silverware’s hotel point of sale software streamlines service at every guest touchpoint so your team can deliver more with less friction.
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Point of Sale
✓ Run hotel restaurants, bars, cafés, banquets, and room service from one connected POS.
✓ Course-by-course ordering, modifiers, seat-level control, and role-based workflows support precise service.
✓ Built to perform under pressure across high-volume hotel F&B environments.
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GuestX
✓ Guests can browse, order, and pay from their phones without downloading an app.
✓ Supports digital ordering, split payments, loyalty redemptions, and major payment methods.
✓ Fully integrated with the hotel POS system so orders and payments stay connected.
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Mobile Technology
✓ Take orders and payments directly at the table, pool, lobby, event space, or guest room.
✓ Give staff flexible mobile tools for hotel bar POS, room service, and outdoor dining workflows.
✓ Operate on handhelds, tablets, or other mobile devices across Android or iOS.
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Heartbeat Dashboard
✓ Consolidate your data and get insights across all dining outlets and guest services in real time.
✓ Create personalized reports with a click and focus on the metrics that matter most to you.
✓ Use data-driven recommendations to improve operations and guest experiences.
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Self-Serve Kiosks
✓ Tailor kiosk interfaces to match your property’s dining options and branding.
✓ Allow guests to place and pay for orders on their own schedule.
✓ Install kiosks at poolside, lobbies, or other high-traffic areas.
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CRM & Loyalty
✓ Capture guest preferences, visit history, loyalty activity, and dining behavior.
✓ Set up points, perks, offers, and rewards tailored to your property or brand.
✓ Gift cards and offers fully integrated with billing and service.
Five-star praise heard around the world.
Connected where it counts.
Disconnected hotel technology creates billing errors, reporting gaps, and service delays. Silverware integrates with your PMS to create a seamless hotel POS experience from check-in to check-out.
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Two-Way Sync, Always On
Room charges, guest names, and preferences flow between the PMS and POS with less manual entry.
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Smarter Staff Workflows
Front desk, food and beverage, and operations teams work from cleaner, more connected guest data.
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Better Guest Experience
Charge poolside drinks, hotel bar tabs, in-room dining, and restaurant meals to the correct room quickly and accurately.
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One System, Every Stay
Centralize service across hotel outlets and properties with visibility into every guest-facing transaction.
The global standard for hospitality excellence.
FAQs
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Silverware is designed for hotel food and beverage operations, not just standalone restaurants. It supports hotel restaurants, bars, room service, banquets, PMS integrations, mobile ordering, and multi-outlet reporting from one connected hotel point of sale system.
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Yes. Silverware supports hotel restaurant POS workflows, hotel bar POS workflows, room service, cafés, poolside service, and event operations through one centralized platform.
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Yes. Silverware supports hotel POS integration with leading PMS systems so room charges, guest profiles, billing, and service data stay connected.
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Yes. Staff can post restaurant, bar, poolside, and room service charges directly to the correct guest folio through connected PMS workflows.
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It’s all faster, more connected, and more personal. Orders show up quicker. Preferences are remembered. Payments are frictionless. Guests notice.
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Bring them all under one roof. Silverware gives you centralized control, so you can see what’s happening at every location, in real time.
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Yes, and they’ll love it. Staff can take orders and payments from any device—iPads, handhelds, whatever fits your setup.
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Absolutely. Enterprise-grade encryption, secure payment protocols, and compliance baked in. No shortcuts.
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Yes. Each hotel outlet can have its own menus, workflows, permissions, and interface while still remaining connected to the same centralized system.
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24/7 access to real humans, plus a dedicated team that trains your staff, configures the setup to your ops, and sticks with you after launch. We don’t disappear once you sign.
A demo so good, you’ll come back for seconds.
You’ve mastered your menu, now let’s tackle the tech.
Tell us a bit about your business and what you’re looking for and we’ll show you how Silverware can get you there.