Online Ordering

IHG

The Silverware POS and IHG integration connects hotel-based online ordering and guest service platforms directly to your POS. By syncing IHG systems with Silverware, hospitality operators can streamline in-room dining, mobile ordering, and guest transactions while improving service efficiency and order accuracy.

Key ingredients

Headquarters
United Kingdom
Markets served
Global
Industry
Hospitality & Hotel Technology
Specialty
Guest Experience, Mobile Ordering & In-Room Dining

How IHG & Silverware work together

Silverware POS integrates with IHG platforms to bring guest orders—whether from mobile apps, in-room tablets, or online portals—directly into the POS and kitchen workflow. This ensures a seamless connection between guest-facing ordering systems and back-of-house operations.

In-room dining integration

Send guest orders directly from room service platforms to the POS.

Mobile ordering

Enable guests to order through mobile apps with real-time POS syncing.

Improved service speed

Reduce delays by eliminating manual order entry.

Enhanced guest experience

Deliver a seamless, modern ordering experience across hotel services.

“Silverware develops flexible software, building strong integration partnerships, and providing unrivaled customer service.”

— JB Crawford, IT Analyst and Project Manager, PHG
Next step

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