Technology that’s always checked in.
Room service at midnight. Poolside orders at 3 PM. Five dining outlets under one roof. Silverware gives hotels the tools to deliver on every expectation, every time.
Hospitality without the headache.
No more stitching together outdated tech or complicated workflows. Silverware does the job right: guest-facing, staff-ready, and PMS-synced from the jump.
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PMS Integrations
Two-way sync with leading PMS platforms—room charges, billing, and guest profiles all connected.
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Multi-Outlet Management
Run in-room dining, banquets, poolside bars, and more from one system.
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Secure Payments
Fast, fee-efficient, and PCI-compliant to keep revenue flowing and guest data safe.
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Real-Time Reporting
Live performance data across outlets means no delays, no guesswork.
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Custom Interfaces
Tailor layouts for each outlet or role, from fine dining to grab-and-go.
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White-Glove Implementation
We launch around your schedule to ensure zero downtime, no surprises.
Not just guest-facing. Guest-obsessed.
Silverware’s integrated POS suite streamlines service at every guest touchpoint so you can deliver more, with less friction and zero fuss.
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Point of Sale
✓ Course-by-course ordering and seat-level control for precision pacing.
✓ Drag-and-drop modifiers let servers handle even the pickiest tables gracefully.
✓ Built to perform under pressure—no lag, no crash, no friction.
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GuestX
✓ Accessible through any smartphone browser for instant usability.
✓ Supports split payments, loyalty redemptions, and all major payment methods.
✓ Guests can adjust meals and share dietary preferences.
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Mobile Technology
✓ Take orders and payments directly at the pool or during events.
✓ Offer personalized service to guests on-the-go without leaving their space.
✓ Operate on handhelds, tablets, or other mobile devices on Android or iOS.
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Heartbeat Dashboard
✓ Consolidate your data and get insights across all dining outlets and guest services in real time.
✓ Create personalized reports with a click and focus on the metrics that matter most to you.
✓ Use data-driven recommendations to improve operations and guest experiences.
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Self-Serve Kiosks
✓ Tailor kiosk interfaces to match your property’s dining options and branding.
✓ Allow guests to place and pay for orders on their own schedule.
✓ Install kiosks at poolside, lobbies, or other high-traffic areas.
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CRM & Loyalty
✓ Capture preferences across stays, outlets, and amenities.
✓ Set up points, perks, or spend-based rewards tailored to your brand.
✓ Gift cards and offers fully integrated with billing and service.
Five-star praise heard around the world.
Connected where it counts.
Disconnected tech kills service flow and guest trust. Silverware integrates directly with your hotel’s PMS to create a seamless experience, from check-in to check-out.
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Two-Way Sync, Always On
Room charges, guest names, and preferences flow both ways—no double entry, no missed charges.
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Smarter Staff Workflows
Front desk, F&B, and operations all work from the same live guest data—fewer questions, faster answers.
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Better Guest Experience
Charge poolside drinks or in-room dining straight to the room, instantly and accurately.
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One System, Every Stay
Centralize service across outlets and properties, with full visibility and control over every guest interaction.
