Silverware has partnered with Cuboh to help restaurants streamline online orders from marketplace apps such as GrubHub, UberEats, DoorDash, Chownow, Caviar, Postmates and others. Cuboh replaces multiple tablets at the front of house with a single proprietary tablet capable of 86ing items, accepting and rejecting orders, executing refunds, adding upcharges to orders, and sending all information in real time to the Silverware point-of-sale system. Operators can map their own menus, make updates, and access actionable reports and analytics from one dashboard.
“Restaurateurs today are finding themselves in tablet hell,” said Tyler Gellatly, Cuboh’s director of operations and partnerships. “Demand for online ordering and delivery is rising rapidly as more and more players are entering the market. That means more tablets from these marketplace app providers at the front of house to process incoming orders. That requires a lot of juggling on the part of a restaurant worker hired to do nothing but process online orders and coordinate delivery; there’s bound to be user error.”