For dining, hotels are using solutions like Maestro PMS and Silverware POS, systems that provide contactless ordering and payment, including support for splitting checks, tipping and redeeming gift cards. In addition to offering safe conveniences for guests, these systems also allow hotels to track guests’ interests and capture their orders and preferences. According to a study by Criton, 48% of people surveyed said they’d be more inclined to go to a hotel restaurant if ordering food over an app was available.

 


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