Here are some of the most common questions we get from our customers. We’re happy to help, so if you don’t see your question on here, just drop us a line and we’ll be sure to get back to you about it.
- What is the best way to contact Silverware POS?
If you have any questions or inquiries please feel free to contact us:
Toll Free: 1-888-510-5102
- How much does Silverware POS cost?
We offer multiple packages based on your environment. Please see our pricing (hyperlink to pricing page) page and contact us for more details today.
- How often do you update Silverware POS?
The short answer is at least once a year. We constantly receive feedback and suggestions from thousands of customers. That means throughout the year Silverware is constantly adding new features.
Each year we release a newsletter that describes all the new features that Silverware customers can take advantage of by an easy upgrade.
- Is there technical support?
Adding a new menu item or changing a price takes mere minutes and can be done in the middle of a busy meal period. Train new servers in a half hour and let them practice in a “training mode”. Reports are thorough and easy to see on screen until you find the exact one you want.
We also offer 24/7 Technical Support for your specific needs and questions.
- Does Silverware provide reporting?
Silverware offers flexible and powerful reporting and printing based on revenue centre, segment, and service type, including cost centre on guest check.