Silverware has been selected by Distillery Restaurant Corp. to provide point-of-sale solutions to El Catrin Destileria, Cluny Bistro & Boulangerie, Pure Spirits, Madrina Bar y Tapas, District Pizza, and Distillery Events. Each restaurant is located in Toronto’s historic Distillery District, regarded as Canada’s premier arts, culture and entertainment destination.
“For more than a decade we were using a popular POS system, but once it was acquired by a tech giant, service and support fell off dramatically,” said Stuart Kempston, DRC Director of Operations. “If our networks went down or something happened within the system, we would be on hold for hours just trying to get help. When we did connect to a live operator, the person didn’t know the restaurant side of their software business. We were helpless. Our frustration only grew over time, so when our contract was about to expire, we went in search of a new POS provider.”
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