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Markham, Ontario – January 29, 2020Silverware, a leading developer of advanced technology solutions for the Hospitality Industry, today announced it has partnered with OpenTable, the world’s leading provider of online restaurant reservations, to offer restaurants a deeper understanding of their guests.

With this partnership, thousands of Silverware’s customers can efficiently and securely unlock real-time guest and reservation insights from OpenTable’s cloud-based operating system. Further, this two-way integration allows staff to view diner details, preferences and order history to personalize service on the fly and curate the guest experience. Here’s more:

Guest Preferences: Details, such as dining preferences and special occasion notes are now available at the host stand and staff’s fingertips, allowing them to augment service on the fly and enhance the experience for their diners.

Available Order History: Order history offers an instantaneous snapshot of frequently ordered items by the guest, totals spent and servers from past visits, giving staff a peek into their preferences and allowing them to tailor service accordingly.

Table Status: Hosts can see in real-time the status of tables across the floor without having to scan or walk the room, allowing them to turn tables faster and seat more guests.

“Our partnership with OpenTable demonstrates Silverware’s passion of putting the guest first,” stated Nick Thalas, Founder & CEO at Silverware. “Integrating the guest profile from OpenTable with all the order details and guest patterns within Silverware will help our users offer a ‘First Class’ experience.”

“We know it’s important for restaurants to streamline and simplify their tech stack. Connecting guest, reservation and check data is incredibly powerful for helping restaurants deliver top-notch hospitality,” said Jon Morin, OpenTable’s VP of Product Management. “Our partnership with Silverware is another step in our continued mission to help restaurants grow and thrive.”

To learn more about Silverware, please visit silverwarepos.com. To learn more about OpenTable, please go here.

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About Silverware:

Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced hospitality technology. Its mission is to improve the profitability of its clients by relentlessly delivering the most innovative and beneficial solutions on the market. The company’s technology enhances every aspect of the guest experience, from when the first customer walks in, until the last one walks out. For more information, please visit www.silverwarepos.com.

About OpenTable:

OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world’s leading provider of online restaurant reservations, with more than 54,000 restaurants globally using its software to seat over 131 million diners monthly. OpenTable helps diners discover and book the perfect table and helps restaurants deliver personalized hospitality to grow their business.

 

 

SOURCE Silverware

Andrew Kritiotis / akritiotis@silverwarepos.com; Lisa Singh / lsingh@opentable.com

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Silverware Reimagines the User Experience

Markham, Ontario (December 11, 2019) Silverware, a leading developer of advanced technology solutions for the Hospitality Industry, announces the launch of a reimagined User Interface. Silverware has evolved the visual identity of its point-of-sale to reflect the simple, powerful, and intelligent experiences of the solution.

With it’s simplified, sleek, and updated functions, Silverware lets users focus on what matter most – elevating the guest experience.

“A strong user interface is more than just the look & feel; it’s about how well a product works. We’re proud to launch a brand new experience for our users. This aligns with our strategic goals of increasing efficiencies and helping our customers elevate the guest experience.”

– Kevin Trace, Software Development Manager

This update includes:

A Beautiful New Look – Users can quickly navigate the solution with our sleek new icons and enhanced design.
Simplified Navigation – Become more efficient than ever by activating our mobile technology; download Silverware’s iOS or Clover App to realize the benefits.
Stronger Workflow – Improve profitability with our game-changing technology and user experience.

The latest updates focus on speed and efficiency that adds to Silverware’s powerful tools. To learn more about this update, please email info@silverwarepos.com.

 

About Silverware:

Trusted by the most notable brands around the globe, we provide enterprise solutions for large venue operations, hotels & resorts, and deploy systems to meet the specific needs of multi-revenue operations with restaurants, bars, lounges, room service, banquet and retail facilities. Our obsession is to drive efficiency and improve the profitability of our clients by relentlessly delivering the most innovative solutions on the market. We strive to enhance every aspect of the guest experience, from when the first customer walks in, until the last one walks out. We bring more to the table, so you can bring more to yours.
www.silverwarepos.com.

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The new integration will help operators increase efficiency & control through advanced inventory management.
 

Markham, Ontario (August 14, 2019) – In the ever-changing landscape of point of sale for growing operations, one combination is gaining momentum. Silverware and Yellow Dog Software have teamed up to provide a complete 2-Way integration to handle any retail or F&B inventory needs in the hospitality space.

Recent wins for this combined solution include such iconic properties as The Plaza Hotel in New York, Mohonk Mountain House in the Hudson Valley, and Hotel Emma in San Antonio.

“When it comes to inventory management, it’s key to have a robust point of sale solution like Silverware” says Jay Livingood, President of Yellow Dog Software. “They have an incredibly strong point of sale offering, and with our 2-way integration, we can help their clients with any level of retail or F&B inventory needs”.

Silverware looks forward to working with Yellow Dog Software in implementing powerful solutions worldwide. To learn more about this integration please email info@silverwarepos.com.

“Offering a robust integration with a respected and growing brand like Yellow Dog, allows us to provide our clients with world class point of sale, retail and inventory solutions throughout each property” says Lucky Thalas, Executive Vice President of Silverware. “Yellow Dog Inventory elevates any F&B operation”.


About Silverware

 

Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced hospitality technology. Its mission is to improve the profitability of its clients by relentlessly delivering the most innovative and beneficial solutions on the market. The company’s technology enhances every aspect of the guest experience, from when the first customer walks in, until the last one walks out. For more information, please visit www.silverwarepos.com.

About Yellow Dog Software

 

Yellow Dog Software is a proven provider of inventory management systems to hospitality markets. It offers a full featured back office for retail and F&B inventory that streamlines item management, recipes, purchasing, physical inventories, and reporting. Its’ suite of mobile applications keeps employees engaged in operations while spending less time in the office. They provide a guided setup approach as well as a 24/7/365 support team to assist with any additional needs. With the Yellow Dog solution, you can finally take control of your inventory. www.yellowdogsoftware.com


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The new integration will help hoteliers increase revenue through
streamlined food service delivery.
Los Angeles, California (July 25, 2019) – Intelity® announced today that its robust guest engagement and staff management platform now integrates with Silverware’s point of sale (POS) system. The integration between Intelity and the hybrid-cloud POS will make in-room and mobile dining solutions more accessible to hoteliers and provide them with further insight into the performance of their food and beverage programs.

“Integrating our POS with the Intelity platform will help properties reduce their service delivery times and elevate the guest experience, which is the ultimate goal of our technology,” said Lucky Thalas, Executive Vice President, Silverware POS.

Properties that use both the Intelity platform and Silverware POS will have the ability to completely automate food and beverage orders across property. When a guest places an in-room dining or mobile dining order using their Intelity-powered in-room tablet or mobile app, Silverware will automatically route the order to the kitchen or appropriate restaurant.

“The integration between Intelity and Silverware is a big win for food and beverage programs,” says David Adelson, Intelity President & COO, “The combination of our robust platform and Silverware’s efficient, hybrid-cloud POS truly elevates the in-room and mobile dining experience at a property.”

The integration between Intelity and Silverware will be first implemented at the Inn at Harbor Shores. To learn more about this new integration, please visit the Intelity website or email demos@intelity.com.

About Intelity:

Intelity is the global provider of the most advanced hospitality technology platform for the hotel, casino, cruise, and luxury residential markets. Intelity offers its customers comprehensive, fully integrated solutions to better connect and manage guest experience and staff operations, in a single platform. Intelity has been named the “Official Mobile and In-Room Technology Provider” by Forbes Travel Guide in 2017, 2018, and 2019, and has partnered with some of the most innovative brands in hospitality, including YOTEL, Equinox, Hard Rock Hotels, Frasers Hospitality, and more. For more information or to view current job openings, please visit www.intelity.com.

About Silverware:

Silverware is a leading developer of advanced technology solutions for the Hospitality Industry. The company focuses on making the hospitality industry more profitable for its clients. Silverware understands what beneficial and innovative technologies are needed to elevate the guests’ experience and create efficiencies within the operation. For more information, please visit www.silverwarepos.com.


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