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Markham, Ontario – January 29, 2020Silverware, a leading developer of advanced technology solutions for the Hospitality Industry, today announced it has partnered with OpenTable, the world’s leading provider of online restaurant reservations, to offer restaurants a deeper understanding of their guests.

With this partnership, thousands of Silverware’s customers can efficiently and securely unlock real-time guest and reservation insights from OpenTable’s cloud-based operating system. Further, this two-way integration allows staff to view diner details, preferences and order history to personalize service on the fly and curate the guest experience. Here’s more:

Guest Preferences: Details, such as dining preferences and special occasion notes are now available at the host stand and staff’s fingertips, allowing them to augment service on the fly and enhance the experience for their diners.

Available Order History: Order history offers an instantaneous snapshot of frequently ordered items by the guest, totals spent and servers from past visits, giving staff a peek into their preferences and allowing them to tailor service accordingly.

Table Status: Hosts can see in real-time the status of tables across the floor without having to scan or walk the room, allowing them to turn tables faster and seat more guests.

“Our partnership with OpenTable demonstrates Silverware’s passion of putting the guest first,” stated Nick Thalas, Founder & CEO at Silverware. “Integrating the guest profile from OpenTable with all the order details and guest patterns within Silverware will help our users offer a ‘First Class’ experience.”

“We know it’s important for restaurants to streamline and simplify their tech stack. Connecting guest, reservation and check data is incredibly powerful for helping restaurants deliver top-notch hospitality,” said Jon Morin, OpenTable’s VP of Product Management. “Our partnership with Silverware is another step in our continued mission to help restaurants grow and thrive.”

To learn more about Silverware, please visit silverwarepos.com. To learn more about OpenTable, please go here.

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About Silverware:

Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced hospitality technology. Its mission is to improve the profitability of its clients by relentlessly delivering the most innovative and beneficial solutions on the market. The company’s technology enhances every aspect of the guest experience, from when the first customer walks in, until the last one walks out. For more information, please visit www.silverwarepos.com.

About OpenTable:

OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world’s leading provider of online restaurant reservations, with more than 54,000 restaurants globally using its software to seat over 131 million diners monthly. OpenTable helps diners discover and book the perfect table and helps restaurants deliver personalized hospitality to grow their business.

 

 

SOURCE Silverware

Andrew Kritiotis / akritiotis@silverwarepos.com; Lisa Singh / lsingh@opentable.com

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Markham, Ontario – January 29, 2020Silverware, a leading developer of advanced technology solutions for the Hospitality Industry, today announced it has partnered with OpenTable, the world’s leading provider of online restaurant reservations, to offer restaurants a deeper understanding of their guests.

With this partnership, thousands of Silverware’s customers can efficiently and securely unlock real-time guest and reservation insights from OpenTable’s cloud-based operating system. Further, this two-way integration allows staff to view diner details, preferences and order history to personalize service on the fly and curate the guest experience. Here’s more:

Guest Preferences: Details, such as dining preferences and special occasion notes are now available at the host stand and staff’s fingertips, allowing them to augment service on the fly and enhance the experience for their diners.

Available Order History: Order history offers an instantaneous snapshot of frequently ordered items by the guest, totals spent and servers from past visits, giving staff a peek into their preferences and allowing them to tailor service accordingly.

Table Status: Hosts can see in real-time the status of tables across the floor without having to scan or walk the room, allowing them to turn tables faster and seat more guests.

“Our partnership with OpenTable demonstrates Silverware’s passion of putting the guest first,” stated Nick Thalas, Founder & CEO at Silverware. “Integrating the guest profile from OpenTable with all the order details and guest patterns within Silverware will help our users offer a ‘First Class’ experience.”

“We know it’s important for restaurants to streamline and simplify their tech stack. Connecting guest, reservation and check data is incredibly powerful for helping restaurants deliver top-notch hospitality,” said Jon Morin, OpenTable’s VP of Product Management. “Our partnership with Silverware is another step in our continued mission to help restaurants grow and thrive.”

To learn more about Silverware, please visit silverwarepos.com. To learn more about OpenTable, please go here.

###

About Silverware:

Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced hospitality technology. Its mission is to improve the profitability of its clients by relentlessly delivering the most innovative and beneficial solutions on the market. The company’s technology enhances every aspect of the guest experience, from when the first customer walks in, until the last one walks out. For more information, please visit www.silverwarepos.com.

About OpenTable:

OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world’s leading provider of online restaurant reservations, with more than 54,000 restaurants globally using its software to seat over 131 million diners monthly. OpenTable helps diners discover and book the perfect table and helps restaurants deliver personalized hospitality to grow their business.

 

 

SOURCE Silverware

Andrew Kritiotis / akritiotis@silverwarepos.com; Lisa Singh / lsingh@opentable.com

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Summer may be a long way to go but patio season doesn’t have to wait! Here are some of our favourite heated patios in downtown Toronto so you can still sit and sip your favourite drink under the moon! Take note from these reputable restaurants that know how to heat up the sales:

 

Drake Sky Yard:


The Drake Hotel’s Sky Yard not only has delicious food and drinks but there’s also a fire pit accompanied by heat lamps that’ll have you forgetting the colder temperatures. The Sky Yard was also chosen as one of the Best Restaurant Patios in Toronto by Blog TO and one of the best rooftop bars in the world by Condé Nast.

 

Scallywags:

If you love sports and patios Scallywags’ is your place! Dedicated to showing international sports with classic pub eats, the rooftop space is fully equipped with heat lamps and televisions so you don’t have to miss any moment of any game.

Lavelle:

Lavelle is the spot in Toronto to meet great people and vibe to great music in the city’s ONLY rooftop restaurant, patio and lounge with a HEATED INDOOR swimming pool!

 

And that is how you successfully have a full year of patio season! Where is your favourite spot to hit up in the winter?! Tweet us (@SilverwarePOS) and let us know!

 

#SilverwareFamily

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Silverware Reimagines the User Experience

Markham, Ontario (December 11, 2019) Silverware, a leading developer of advanced technology solutions for the Hospitality Industry, announces the launch of a reimagined User Interface. Silverware has evolved the visual identity of its point-of-sale to reflect the simple, powerful, and intelligent experiences of the solution.

With it’s simplified, sleek, and updated functions, Silverware lets users focus on what matter most – elevating the guest experience.

“A strong user interface is more than just the look & feel; it’s about how well a product works. We’re proud to launch a brand new experience for our users. This aligns with our strategic goals of increasing efficiencies and helping our customers elevate the guest experience.”

– Kevin Trace, Software Development Manager

This update includes:

A Beautiful New Look – Users can quickly navigate the solution with our sleek new icons and enhanced design.
Simplified Navigation – Become more efficient than ever by activating our mobile technology; download Silverware’s iOS or Clover App to realize the benefits.
Stronger Workflow – Improve profitability with our game-changing technology and user experience.

The latest updates focus on speed and efficiency that adds to Silverware’s powerful tools. To learn more about this update, please email info@silverwarepos.com.

 

About Silverware:

Trusted by the most notable brands around the globe, we provide enterprise solutions for large venue operations, hotels & resorts, and deploy systems to meet the specific needs of multi-revenue operations with restaurants, bars, lounges, room service, banquet and retail facilities. Our obsession is to drive efficiency and improve the profitability of our clients by relentlessly delivering the most innovative solutions on the market. We strive to enhance every aspect of the guest experience, from when the first customer walks in, until the last one walks out. We bring more to the table, so you can bring more to yours.
www.silverwarepos.com.

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Tis the season for treating others… and yourself! Whether you’re planning an epic company party or looking for a place to take someone special, it’s great to have options! Here are a few places you can celebrate the holiday season:

Fairmont Lake Louise:

Prepare for the ultimate holiday destination. Fairmont Lake Louise is surrounded by mountain peaks, the majestic Victoria Glacier, and a stunning view of Emerald Lake. Located in Alberta’s Banff National park, you’ll feel the holiday spirit while you enjoy world-class skiing and scenic hiking.

Bar Chef:

It’s 5 o’clock somewhere! Hit up Bar Chef with friends during the Holiday season, located on the infamous Queen Street West in Toronto. Bar Chef provides their guests with a one-of-a-kind cocktail experience while offering the most creative drinks with over 5,000 house made bitters.

Drake Devonshire:

The Drake Devonshire turns up the cozy! This lakeside boutique hotel is located in Prince Edward County and features a restaurant, bar and beautiful event spaces. Enjoy wintery wine tours, ice skating, and snow shoeing in the colder months.

The Plaza Hotel:

There is nothing like New York City in the winter! The Plaza Hotel is 20-story luxury hotel building in Manhattan that you may recognize it from the iconic movie, Home Alone 2. Purchase the Plaza’s festive package “Home Alone 2” and escape to New York for the holidays!

Distillery District – Toronto Christmas Market:

Discover the magic of the holiday season at the Distillery District! Ranked as one of the best Christmas Markets in the world, the romantic festival features a larger than life Christmas tree, Santa & the elves, live music, and of course food & beverages.

Belmond Maroma Hotel:

Who said the holidays had to be cold?! Take a flight to and enjoy the scenic views of Belmond Maroma. Have an unforgettable holiday with the dazzling shores of the Riviera Maya while enjoying full-service spa activities and delicious dining.

What’s your favourite way to spend the holidays?!

#SilverwareFamily

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