Hotels & Large Venues - SilverWare POS | Restaurant POS Software & Enterprise Management Solutions

Hotels & Resorts

Ideal for hotel and lodging sites, SilverWare's industry-leading solutions are a one-stop shop to managing all your food and beverage operations, from restaurants and lounges, to room service and banquets.

Additional Features/Options:

Track Sales by Cost/Revenue Centers and define by Table and/or Specific Station and/or Employee and set priority.
Assignment of Menu Access Restrictions to Managers (Security Groups) for Menu Groups, Items, Classes, Price Levels and Schedules. Manager can only view/modify the menu portion that relates to their cost centre/revenue centre. Custom Configure so manager can change pricing but not add/edit reporting classes.
Flexible & powerful reporting and printing based on revenue center, segment, and service type, including cost center on guest check, guest name and room number on closed check stub.
Configure Cost/Revenue Centre specific check messages.
Ability to see if a guest is attached to a folio, have credit, and a Meal Plan.
Room Service Order Screen in tab configuration displaying portion of Room Service order with programmable price levels.
Room Service and all service types offer configurable printing settings, option to force auto-gratuity charge, and auto-menu item like “delivery charge”.
Optional tray setup prep ticket for server delivering room service order specific to the items being delivered.
Retail capabilities with scanner integration and PLU lookup suitable for attached gift shops or markets with large inventories of beverages, apparel, and other scan able or weighed items.
Integration to inventory module that can handle separate inventory databases like housekeeping, maintenance, and A/V equipment.
Option to print guest check Signature slip only after server has verified that the guest is registered, has credit, and authorized.
Ability to reproduce a guest check at checkout replicating the check produced by SilverWare Avrio (with certain versions of Northwind's Maestro PMS).
Ability to assigning hotel guest to order by performing a lookup through the Maestro CRM integration. Any discounts or comp meals will apply automatically as per the guest’s package (with certain versions of Northwind's Maestro PMS).
Transactions in SilverWare Avrio can accrue points in the Maestro loyalty program allowing the operator to maintain a single database for frequent diner rewards (with certain versions of Northwind's Maestro PMS).

Casinos and Stadiums

Gain the oversight you need to increase speed, productivity and profits in casinos, sporting arenas and other large venues using SilverWare's tried-and-true technology platforms designed to serve a mass volume of transactions.